Shipping Policy
SHIPPING & DELIVERY POLICY
Last updated November 16, 2024
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should therefore be read alongside our main Terms. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options to ensure you receive your products conveniently. In some cases, a third-party supplier may manage our inventory and will be responsible for shipping your products.
Free Shipping
We offer free shipping on all orders within India.
Standard and Express Shipping
In addition to free shipping, we may offer paid standard or express delivery options for faster service. The details and costs for these services, if available, will be shown during checkout.
DO YOU DELIVER INTERNATIONALLY?
Currently, we do not offer international shipping. Orders are shipped only within India.
DELIVERY TIME
All products will be delivered within 0–7 business days from the date of dispatch. However, delivery times may vary depending on the shipping location, product availability, or external factors such as weather or transportation delays.
ORDER PROCESSING TIME
Orders are typically processed within 1–3 business days. During sales, festive seasons, or unexpected surges in demand, processing times may be slightly longer.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason, we will notify you as soon as possible and provide a revised estimated delivery date. In such cases, customers may also choose to cancel their order and request a full refund, as per our cancellation policy.
DAMAGED, LOST, OR MISSING SHIPMENTS
We ensure all packages are securely packed and handed over to trusted courier services. In the event that your order is damaged, lost, or missing during transit, please contact us immediately.
• Damaged products must be reported within 48 hours of delivery with proper evidence such as photos of the packaging and the product.
• For lost shipments, we will initiate an investigation with the courier service and update you on the resolution.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, refunds, or exchanges, please review our Return Policy for more details.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Email: spprtemris@gmail.com
We are committed to providing you with a smooth shopping experience. Please feel free to reach out to us for any assistance or clarification.
This policy is governed by the laws of India and is subject to changes as per legal requirements or business needs.